Privacy Policy

This policy explains what this website collects, how call tracking and analytics work, when a request is shared with a provider, and the choices available to you.

Information you provide

When you send a request, this site collects the information in the form fields you complete — typically your name, contact details, the property city, the home type and configuration, what you are seeing, access notes, and timing — along with attribution data about how you reached the site, such as the page you arrived on and the referring source.

Where request data is stored

Request data is stored in a Replit PostgreSQL database used to operate the site and process requests.

Request sharing

A request may be shared with one or more potential providers so they can evaluate and respond to it. Sharing your request with a potential provider is a core function of this site, and this policy makes no claim that requests are never shared.

Operator notifications

To respond promptly, a copy of a request may be pushed to an operator device through the ntfy notification service. Whether that copy includes your direct contact details depends on the site's current notification setting.

Analytics

This site uses Google Analytics 4 to understand how pages are used in aggregate, which relies on cookies and similar identifiers.

Session analytics

This site uses Microsoft Clarity to understand interaction patterns in aggregate, which relies on cookies and similar identifiers.

Cookies and storage

Cookies and similar browser storage may be used to operate the site and, where enabled above, to support analytics. You can control cookies through your browser settings; disabling some may affect how parts of the site work.

Security

Reasonable technical and organizational measures are used to protect the information collected. No method of transmission or storage is perfectly secure, so absolute security cannot be promised.

Retention

Request and related data are retained for as long as needed to operate the site, process and follow up on requests, and meet legal or record-keeping needs, after which they are removed or anonymized.

Your choices

You may ask what information is held about you, request a correction, or ask that it be removed, subject to any legal obligations to retain it. To make a request, use the contact options below.

Privacy contact

For any privacy question or request, use the contact page.